Collection of Personal Information
To establish an account with us, place an order or make an inquiry, we may collect, and in some cases you will be required to provide, or we may collect, your personal information, including, but not limited to your:
The Use of Personal Information
Storage of your Personal Information
To enhance the efficiency and cost-effectiveness of our business, we use a variety of technology, including email applications, mobile devices, computers and third party cloud based platforms, to store documents, information (including your personal information), communicate with you and operate the Website and Online Store.
Where personal information is stored by third party cloud-based providers the servers are not always located within Canada. This may make your data and personal information the subject of foreign laws and foreign legal proceedings. You consent to our and our contractors’ use of these electronic services and technologies to store your personal information and other data and to communicate with you and others and carry out other necessary tasks related to the Website and Online Store.
You agree that, unless arising as a result of our gross negligence, and to the extent permitted by law, we shall not be liable to you and are not responsible for any security breaches or theft of your personal information that may occur as a result of the use of electronic communications, cloud-based storage platforms and other technology.
The Disclosure of Your Personal Information and Access to It
We may share your personal information with our employees or others who need to use that information in connection with one or more of the purposes for which that personal information was collected.
We also operate the Websites and Online Store in conjunction with our independent contractors. Our independent contractors may have access to your personal information in providing you with access to the Website and Online Store and in the course of the ordinary operation of same. We may use a variety of service providers in locations both inside and outside of Canada, which may make your personal information the subject of foreign laws, foreign governments or agencies and foreign legal proceedings.
We may also access and/or disclose your personal information if required or permitted to do so by law (for example, in order to comply with a legal requirement including but not limited to one imposed by a warrant, subpoena, court order or like instrument served on us or in urgent circumstances to protect the life, health or security of any person).
We may also disclose your personal information to our successors (if our company or the Online Store is acquired by another legal entity), or any assignee of our assets relating to the Website and Online Store.
Retention of Your Personal Information
We keep your personal information only for as long as it is required in accordance with the purpose for which it was collected. There is no single retention period applicable to all instances of personal information collected by us.
When your personal information is no longer required for the purposes for which it was collected, we destroy the personal information in a manner that takes into account the sensitivity of that information. If you wish to have us destroy your personal information in advance, please contact our privacy officer at the email address below.
Our Website and Online Store may place a "cookie" in the browser files of your computer. By changing the settings in your web browser you can prevent cookies from being used, but doing so may interfere with the proper use of the Website and Online Store.